Kids Helpline - Support

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason. Since 1991, Australia’s kids and young people have been turning to our professional, specialised counsellors, no matter who they are, where they live or what they want to talk about.

Over this time, we have responded to over 8 million contacts. For some young people, connecting with Kids Helpline has been a life-saving experience, while for others it’s about practical help and emotional support at the critical moment they need someone to listen.

You can talk about anything! Maybe something has happened at home or school and you’re not sure what to do about it. You might be feeling sad, scared, angry, lonely, or just want to talk to somebody who understands.

Young people contact us about all kinds of things including friendships and relationships, family issues, bullying and cyberbullying, school and study stress, gender identity, sexuality, mental health, feeling sad or upset, body issues, or because they’re feeling unsafe.

There’s no issue too big or too small that we can’t support you with. We’re here to help.