Consumer Affairs Victoria

This service provides information and advice to tenants, co-tenants and landlords.

We help Victorians to be responsible and informed businesses and consumers. To do this we:

– provide information and advice to consumers, businesses, tenants, landlords and property managers about their rights, responsibilities and changes to relevant laws
– register and license certain businesses and occupations
– enforce compliance with consumer laws
– review and advise the Victorian Government on the consumer protection framework.